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DEFENDER STORE

Shipping & returns

Made-to-order apparel and accessories. Flat-rate standard or express shipping is added at checkout; we replace defective or damaged items within 30 days.

  • Made to order
  • Flat-rate shipping
  • 30-day defect replace

Shipping

Orders are produced and shipped by Printful (print-on-demand) after Stripe payment clears. Shipping is added at checkout as a flat rate: Standard (5–12 business days) or Express (2–5 business days). Made-to-order production adds 2–5 business days before dispatch.

We currently ship to: US, CA, GB, AU, DE, FR, JP, NL, SE, NO.

Returns & change of mind

Because items are made to order, we do not accept returns or exchanges for change of mind, wrong size preference after order, or color preference after order.

Defects & damage (30 days)

If an item arrives defective or damaged in transit, contact us within 30 days of delivery with your order email, order reference, and clear photos of the issue and packaging. We will arrange a Printful replacement at no additional product charge (shipping for the replacement follows Printful policy for remakes).

Support

Store and fulfillment questions: info@defenderintel.com (same address used elsewhere on the site for customer contact).

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